Payment Policy1. Acceptable Method of Payment from U.S. Customers - For a total amount due of $1,999 or less, we accept Paypal, Visa, Mastercard, American Express, personal checks, money orders, and cashiers checks from a U.S. bank. For a total amount due of $2,000 or more, we accept only certified checks, cashiers checks, personal and business checks, and bank wire transfers. 2. Personal Checks Or Business Checks - We hold all items paid for bank clear 5-7 days after the date of deposit. There is a fee of $30 for returned checks. No checks or money orders drawn on foreign banks will be accepted. 3. Sales Tax - Items picked up or shipped to an address in the State of Illinois are subject to a sales tax 7.75%. You must fully execute and sign a Certificate of Resale for the appropriate state to be exempt (in person or by fax). 4. International Payments - We only accept Bank Wire Transfer or Western Union in US currency.
Shipping and Pick-up Policy1. A precise shipping quote will be made available if you send us your address with your zip code. Insurance is additional and is charged at the shipper's rate. There is an additional charge for packing and labor. 2. International Shipping- International buyers must pay for the actual shipping, insurance, and import costs directly by providing their own shipping account number or credit card number. Please note that packing and international documentation fees will be charged extra. Packing fees differ by item. 3. For shipping issues not covered in this paper, please contact us at: firstname.lastname@example.org
Return PolicyWe stand behind all of the items that we placed on Trocadero. We want your satisfaction. If you are not fully satisfied with your purchase, please: 1) Notify us for a return authorization. 2) Item must be shipped in its original condition for return within 5 days of receipt. 3) Item must be insured for its full value; shipping and insurance costs for both the purchase and the return are the responsibility of the buyer.