Exquisite Japanese ceramics by vessels.jp
Sales Policy

Worldwide shipping by EMS (fast and insured)
Other shipping options available

Payment accepted: Paypal, credit cards (via Paypal only)
International Postal Money Order (no bank money orders, please)
Please do not submit your credit card information on the TROCADERO form.
Just provide us with your email address, or send it to us to:
We will send you an email invoice from which you will
be able to make a secure online payment

Direct Bank Transfers (Please ask us for the Bank information).

We offer an interest free payment plan for some of the items listed.
Items are shipped once the payment has been made in full.
Though it is possible to cancel the plan, a 20% cancellation fee will be applied.
Kindly inquire if you have any question.

14 day return policy: if not satisfied with an item you have 14 days
to return it. If a major unrevealed flaw is found, you will be reimbursed
once the item is received in the condition it was sent.
A 20% fee will be charged prior to the refunding of the item, if the item is returned
without valid reason.
Although we make sure the pieces are presented in pictures as
close to the reality as possible, please be aware some colors might still be slightly off.

Depending on the item, only an exchange or a credit might be accepted.
Kindly understand items might be subjected to import taxes in your country.

Shipping charges will not be reimbursed.

We will gladly answer any question you may have by e-mail.
Je peux également répondre en français.
Thank you for your interest.


member, TROCADERO © 1998-2009 All Rights Reserved