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METHODS OF PAYMENT
United States residents : Paypal : Through the Paypal service Visa, MasterCard, American Express and Discover can be conveniently used online. International Postal Money Order : These are available from almost all Post Offices in the US. Direct bank wire : Please contact us for our bank account details. Continental Europe & United Kingdom residents : Paypal : Through the Paypal service Visa, MasterCard, American Express and Discover can be conveniently used online. Postal Giro transfer : Please contact us for our account details. Direct bank wire : Please contact us for our bank account details. Other Countries : Paypal : Through the Paypal service Visa, MasterCard, American Express and Discover can be conveniently used online. Direct bank wire : Please contact us for our bank account details. DELIVERY : Standard sized items are shipped through a Japanese Postal Service named EMS. This is a very reliable and fast service. All items shipped will be fully insured. Items should arrive within 5 business days. Non standard and oversized items will be shipped through a private contracting company who generally use Federal Express or DHL. Again all items will be fully insured. The delivery time will most likely be a little longer than for standard sized items. Any customs charges, state taxes or import duties levied by your country are the sole responsibility of the receiver of the goods. GUARANTEES We guarantee the provenance and condition of all our items to be as described. We offer a 7 day inspection period on all pieces sold. If the description of the item(s) as advertised, or the condition stated therein does not accurately match the goods you receive please feel free to return the item(s) in question. Items must be postmarked no more than 7 days after their receipt. A full refund less zen-zen0’s actual shipping and insurance costs (not the quoted shipping and insurance costs), will be promptly made once we have received the item(s) in its original condition. |