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FAQs

Please review this list of Frequently Asked Questions (FAQ) before you email us, as most of the common questions and answers are contained in this list.

Q. How much does shipping cost?
A. Shipping on small items costs between $6.00 and $10.00 this is for Airmail from Australia (7 to 14 days to US & UK). Shipping for larger or more valuable items costs between $45 and $120 depending upon weight and value (3 to 7 Days to US & UK). Please email us for an exact quote on shipping of your antiquity. Please note some items include shipping and handling; if this is the case they are clearly marked in the price box as ' includes shipping'.

Q. What currency are your prices?
A. All prices are quoted in USD - United States Dollars. You can covert to your local currency at www.xe.com .

Q. Do you combine shipping if I buy more than one item?
A. Yes, but not on pottery or delicate items, we guarantee delivery, so we also ensure that every single item is packed in the safest possible way.

Q. What payment methods do you accept?
A. We prefer Paypal ( www.paypal.com ) and will also accept USD or AUD cash for small amounts if well concealed in a normal envelope.
We are unable to accept Money Orders or Cashiers Checks from outside Australia.
We will accept Western Union or Moneygram payments as well as Wire Transfers for large amounts.

Q. Do you guarantee authenticity of the items you sell?
A. Yes, in addition to our 100% Authenticity Guarantee, we also Guarantee Satisfaction or we will refund 100% of the item price on return in the same condition as sold.
Our 100% Guarantee of Authenticity provides a complete refund of the item price if at anytime you reasonably believe that the item is not authentic as described.
All of our antiquities and ancient coins are carefully examined to ensure authenticity, including where required by external experts in their field.
This enables us to provide our rock solid Guarantee of Authenticity for eternity.

Q. Do you provide a Certificate of Authenticity?
A. Yes, we are able to provide Photographic Certificates of Authenticity for items that exceed US$200 on request by the original buyer.
We do not provide COAs for low priced antiquities and ancient coins, due to the high processing costs.
Having said this, every single item we sell, with certificate or not is Guaranteed Authentic for eternity with a 100% money back guarantee on the price of every item.

Q. Can you tell me the names of your dealers in Jerusalem?
A. Believe it or not we get asked this question every couple of weeks. The answer of course is no.
We have worked for many years to find and partner with the very best Licensed Antiquity Dealers in Israel, so we will not disclose our sources to our competitors.

Q. Do you buy antiquities or ancient coins from private collections?
A. We will consider any collections that we are offered, but we prefer collections with good provenance as items or collections without provenance require third party examination.

Q. Do you provide a pick up service?
A. No, under no circumstances will we allow you to pick up your purchase. We are a mail order only business and do not have storefront facilities.
If you live in Bendigo you will receive your item by mail the same as if you live in Los Angeles, USA.

Q. Are you a registered business?
A. Yes we are an Australian  Registered Company. Our Australian Company Number is  082 879 089 and our Australian Business Number (for taxation purposes) is 66 799 794 770.
Our Full Company Name is Archeology Pty Ltd As Trustee For The Munday Family Trust.

Q. Can I have your contact details?
A. Our contact details are as follows:
Phone:     International +613 54426094
               Australia (03) 5442 6094
Cell:        International +61408556468
Mobile:   Australia 0408556468
email:      artifact@bigpond.net.au
Postal:    P O Box 5058
              Sandhurst East
              Victoria 3550
              Australia

Please email us at artifact@bigpond.net.au if we can assist you or you have any questions.
We are always happy to help fellow Antiquarians and collectors of Ancient Art and Antiquities.

Best wishes,

Bruce & Julie Munday

 
 


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