 | Brenda Benek Art and Antiques |
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| Sales Policy |
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Condition: All items are vintage and sold
"as described". Please read descriptions carefully.
If you have any questions regarding the condition of
an item, please inquire prior to shipping. Additional
photos are available upon request. Availability: Not guaranteed. Status of
items will be updated daily (i.e., sold, sale pending). Inquiries: Under normal circumstances,
I will respond to requests for information within
48 hours. Special circumstances will be posted to
the web site. Payment Options: Personal checks, money orders,
cashiers checks, and wire transfers are the currently accepted
forms of payment. All checks must clear the bank before
purchases can be shipped. Most checks clear within
7-10 business days. Sales Tax: Pennsylvania residents add 6%,
unless a properly completed PA Exemption Certificate
is enclosed with your check. Additional Charges: Listed prices do not
include shipping, handling, or insurance fees.
All purchases must be insured. Shipping: Most items will be shipped
FedEx Ground. Professional delivery service may
be suggested for oversized and/or fragile items.
Shipping quotes available upon request. Shipping Damage: Please contact us
immediately to report any shipping damage.
Retain all shipping materials and damaged goods
for postal/delivery service inspector.
Failure to do so will void the insurance
policy. We will assist the buyer in completing
any paperwork required to process insurance
claim. Returns: Every effort is made to accurately
describe the origin and condition of our merchandise.
Any item found by a customer to have been misrepresented
may be returned for a refund. The customer must request
authorization to return such an item within 48 hours
of receiving it. Authorized returns must be returned
to us within 7 days. All returned items must be fully
insured. No refunds will be issued for items that have
been altered or damaged in any way. Shipping and
insurance fees are not refundable. |