We have attempted to describe each article as honestly and accurately as possible, and all purchases are fully guaranteed to be as described. All the items we offer have been carefully researched for their attributions based on scholarly written publications in our extensive private library containing a vast number of reference books on all aspects of Japanese and Chinese antiques and art. Catalogue descriptions also include details of any damage or restoration where applicable. We always appreciate hearing from anyone who can offer advice about any of our descriptions. All items are sold as represented and are guaranteed to be as described. If there is any reason to dispute the age or authenticity of the item after it has been received, we will provide a ten day money-back guaranty (less shipping charges). After ten days, all sales are considered final. Notification is required before an item can be returned. When an item is returned with our advance approval, the buyer is responsible for packing, shipping costs and full insurance. Refunds will be made to the buyer upon our receipt of the item in the same condition as at the time of purchase. All items listed are subject to prior sale.
We ship worldwide via the U. S. Postal Office, FedEx and UPS. Other shipping services can be arranged at the buyer’s preference. Shipping charges are in addition to the prices listed in the catalog. Shipping charges will be limited to their actual cost and will include professional packing and insurance.
For international shipments, please note that we are not willing to falsify values on U.S. Customs forms or to mark the form as a "gift." Also please note that we can provide proof of shipment and insurance, but we cannot accept responsibility for the package after it leaves the United States. All U.S. Customs Forms will be marked “merchandise” and valued with the actual invoice selling price of the piece. International shipments are at the buyer’s risk and cost.
Method of Payment:
We accept checks, money orders and direct bank wire transfers. We also accept PayPal, MasterCard, Visa, American Express and Discover. International credit cards will be accepted on a case by case basis dependent upon our ability to verify cardholder information and secure bank authorization.
We regret that we are not in a position to provide free market advice, valuations or appraisals over the telephone, the internet or from photographs. With the advent of appraisal programs on television, the volume of requests for such information has become extremely heavy, and we are simply not equipped to handle them nor are we prepared to deal with the liability issues that can arise from such inquiries. Your understanding of this policy is appreciated.