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Sales Policy

TERMS and CONDITIONS of SALE


By placing an order with Khronos Ancient Art (www.khronosgallery.com) you agree to all of the following terms and conditions:


  1. Authenticity: All items sold by Khronos Ancient Art are GUARANTEED AUTHENTIC as described to the best of knowledge when the listings were compiled. Some conditions apply. For complete details, please see our AUTHENTICITY GUARANTEE.

  2. Listing Price: All prices are in US$ unless otherwise indicated and all prices are subject to change without notice.

  3. Multiple Buyers: In the event that multiple customers place an order for the same item within 1 week (7 days) of each other, Khronos Ancient Art will have absolute discretion to choose the successful buyer. Under no circumstances will we be liable to any party involved for direct or indirect damages incurred.

  4. Right to Refuse/Cancel a Sale: Khronos Ancient Art reserves the unconditional right to refuse any order or cancel any sale before items are physically shipped to the customer. In the event that payment has already been made, our liability shall be limited to a refund of monies paid by the customer to us for the canceled transaction in question. All sales are subject to availability of item.

  5. Taxes (ON) : Items sold or shipped to an address within the Canadian province of ONTARIO are subject to the 8% PST (provincial sales tax). PST must be added to the Listing Price, Shipping, Handling/Packaging and Insurance fees for all items purchased. The PST is collected by us, from the customer, on behalf of the Ontario Ministry of Finance.

  6. Taxes/Duties/Tariffs/Brokerage and Other Fees (International - Outside of Canada): Your purchase may be subject to any number of fees assessed by the following: Customs, the Courier Companies and/or their Agents (including National and International Postal Services). These fees may include, but are not limited to, Taxes, Duties, Tariffs, Customs, Handling and Brokerage Fees. Knowledge and Payment of such fees remains the sole responsibility of the purchaser. However, we will try our best to make you aware of what cost you might expect in this regard.

  7. Import/Export: Many countries have laws governing the import/export of antiquities, ancient artifacts, restricted or controlled objects and other objects of cultural importance. It is the sole responsibility of the purchaser to be aware of and comply with local, national and international laws as they pertain to their country. Failure to do so may result in delayed arrival or seizure of your item, fines and/or other unexpected unpleasantness. Khronos Ancient Art shall assume zero (0) responsibility or liability in all such affairs and by purchasing any item from us, you clearly acknowledge and accept such.

  8. Payment: Payment in full for all orders is expected within fourteen (14) days of the date Khronos Ancient Art sends a confirmation email indicating that your order has been received. Items not paid within this 14 day period will be re-listed and your order will be cancelled. Acceptable forms of payment are by Money Order (CAD$5.00 service fee applies for international money orders), Personal or Business Cheque, Email Money Transfer (Canada Only) and via Debit / Credit Card through PayPal (www.paypal.com). PayPal payments below US$100.00 will be subject to a 5 % service fee, from US$100.01 – US$10000.00 a 5 % service fee and for >US$10000.00 service fee is charged at our discretion. In certain circumstances, these service fees may be waived at our discretion. Please clearly indicate your preferred payment method when you place your order. If you indicate that you would like to pay by debit / credit card through PayPal we will send you an electronic Payment Request to the email address you provide us with. Cheques must clear the bank before item(s) can be shipped (exception for preferred clients with whom we have built a relationship).

  9. Possession: No item shall be removed from our premises nor shipped/delivered to the purchaser until payment in full is received by us.

  10. Shipping: Items are usually sent out within 3 business days (Mon.-Fri., excluding holidays) of receiving payment in full. All costs of shipping, packaging and insurance are to be paid by the purchaser. All items are sent by traceable, insured means. Insurance (when available) is provided through the courier used and not by us. All insurance claims are to be made by the purchaser directly to the courier. Purchasers should refer to the terms and conditions of the specific courier service to be used to ship their items. We shall bare no liability for items damaged, lost, stolen, confiscated, withheld, or otherwise undelivered while in transit from us to you. Once an item is surrendered by us to a courier our part in the sale in that item is considered complete. After such surrender we accept no liability except under our Authenticity Guarantee. All items are shipped with an invoice and our written Authenticity Guarantee.

  11. Local Pickup: Local Pickup of your purchase is available by appointment only.

  12. Returns/Exchanges: If you are not completely satisfied with your items you may return them to us within Ten (10) Days of receiving shipment for a refund of the listing price (including applicable taxes collected by us on that amount but excluding shipping, packaging and insurance). After this Ten (10) Day period, the purchaser may only return or exchange an item for authenticity purposes as per our Authenticity Guarantee. Please see Authenticity Guarantee below. Please notify us before returning an item to us. Exchanges are accepted within Thirty (30) days of purchase date. Items must be returned to us (at buyer's expense) in the same condition as when we sent them out. Returns/Exchanges of Damaged, Cleaned or Items Altered in any way will not be accepted. Items sold on consignment (those with inventory numbers ending in CN) or special order items (those with inventory numbers ending in SO) cannot be returned/exchanged for any reason.

  13. Purchase Date: Date on which item(s) are paid for in full. In the case of payment by cheque, this will be the date on which the cheque clears not the date appearing on the cheque itself.

  14. Images/Descriptions (Ownership): All listing images and descriptions on the website of Khronos Ancient Art remain the sole property of Khronos Ancient Art in perpetuity. We reserve the right to publish these at our discretion and pursue legal action against anyone who illegally downloads or publishes our data without prior written consent. Fair use for academic purposes is permitted provided that our full name and URL (Khronos Ancient Art, www.khronosgallery.com) appear immediately after any content from our site is used. For example, if an image from our site is used, “Khronos Ancient Art, www.khronosgallery.com” must appear in the image caption.

  15. Images (Appearance): Colours and textures often look quite different under various lighting conditions and digital photographs will display differently on various computer monitors. Digital images provided in item listings are meant as a guideline only. Please be aware that items may appear slightly different on your computer monitor than they do in “real-life.”

  16. Item Descriptions/Comments: All item(s) are described to the best of our knowledge at the time of listing based on sources which may include relevant literature, the input of other reputable dealers, archaeologists, museum officials, past experience with similar items, etc. However, Khronos Ancient Art makes no representations, warranties or guaranties as to the accuracy or completeness of comments and additional information provided in our listings beyond the basic attribution of an item (date, culture, etc.).

  17. Dimensions/Measurements: It is quite common that different measuring devices (e.g. rulers, calipers, measuring tapes, etc.) yield readings that vary slightly from each other. Measurements quoted in item listings are approximate and meant as a guideline only.

  18. Revisions/ Cancellations: All data viewed in this website are subject to revision at any time without notice and will be performed at the sole discretion of Khronos Ancient Art. Listings may be cancelled at any time without notice.

  19. Reserving An Item: Items of high financial value may, at our discretion, be reserved by an interested party for a predetermined period of time. Terms and Negotiations are to be discussed with the client. The reserved item remains the property of Khronos Ancient Art until it is paid in full. Reserved items not paid in full by the end of the last day of the reserve period will be re-listed.

  20. Special Orders: We will make every effort to accommodate requests for specific items to fill your “wish list.” If we find an item matching your description, we will forward all available information in a timely and professional manner. If you would like us to purchase the item on your behalf, you will be required to provide us with a deposit of 50 % of our sale price for the item. If we are unsuccessful in obtaining the item, the deposit minus our transaction fees will be refunded or credited to your account with Khronos Ancient Art. If we succeed in obtaining the item, you will be required to make payment of the remaining amount (including shipping, packaging, insurance, and applicable taxes) within 14 days of our sending you a confirmation (invoice) that your special order has been acquired. Failure to make payment in full within this period will result in the item being listed for sale as part of our regular stock and forfeiture of your deposit.

  21. Records: Khronos Ancient Art keeps thorough records of all item listing, sales, purchases and consignments. In the event that a client loses an item (due to e.g. fire, theft, flood, etc.) sometime in the future they may request, in writing, the achieves pertaining to the lost object (a small fee may apply). Please note that the client is responsible for keeping their own records as well since we cannot guarantee that our achieve will be free from omissions or data loss and assume no liability for such.

  22. Privacy Policy: Khronos Ancient Art is committed providing discrete customer service and protecting the privacy of all its clients. Rest assured that we will NEVER intentionally distribute, sell, publish or in any way share with any third party the personal information you provide us, without your express written consent. The only exception to this is in cases where we are legally obligated to share this information with, for example, law enforcement agencies, customs, national and international governments.

 
 


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