OUR GUARANTEE : All items are guaranteed to be in the condition and time period as described on the Trocadero listing. Every item we sell has a 10 day money back guarantee from the date you receive the purchase.

RETURN POLICY : If for any reason you are unsatisfied with your purchase you may return it for a full refund, less the shipping and insurance fees. The item must be returned in the same condition it was sent. It is that simple. Any altered or damaged items will not be accepted for return. Please contact us with any questions or concerns or if you wish to return the item within the 10 day period.

SHIPPING : Buyer to pay all actual costs in shipping and insurance. This includes packing materials such as styro-peanuts, bubblepack, boxes, etc. I do not make a profit on shipping, there are no handling fees. Insurance is required on breakable items.

USA sales, we generally ship items by USPS priority mail and include Insurance on all items. We will use other shippers or methods when required or as requested. If you request NO INSURANCE for shipping, the item(s) will be shipped at YOUR RISK for loss or damage. We will add delivery conformation fee for those that do not want insurance.>

International sales, Custom forms WILL NOT BE FALSIFIED. Only Legal items can and will be shipped over seas. We will ship using the most cost efficient method as per your instructions. Insurance is recommended and usually added. If you request NO INSURANCE for shipping, the item(s) will be shipped at YOUR RISK for loss or damage. We will add delivery conformation fee for those that do not want insurance.

PAYMENT METHODS: We accept PayPal for credit cards, personal checks, postal money orders, bank drafts, or international money orders payable in US Funds and is expected within 10 days of the purchase unless other arrangements are made. Payments not received after 10 days may void the sale. Paypal (credit card sales) will be shiped only to the confirmed billing address listed with Paypal for your security and protection.