Due to the vintage nature of the merchandise being offered, some minor wear is to be expected. Any unusual wear or damage is carefully noted in our descriptions. All measurements are approximate. We encourage you to ask any questions that you may have before ordering merchandise.
All our items are unconditionally guaranteed, and will be accepted back if returned in their original condition and within ten days of receipt. All items are sold “as-is”, with no warranty made as to authenticity and/or condition.
All PlanetGlass.net items carry full shipping insurance through a private insurance provider. In the event that an item arrives damaged, please retain all original shipping and packing materials. Insurance claims can not be filed unless the original boxes and packing materials are retained, and our insurance guarantee will be considered null and void if these materials are discarded.
Most items are double boxed. We insure all items being shipped domestically, and ship via USPS priority mail. Oversized items are shipped via UPS.
All international items are declared as "merchandise" on customs forms. There are no exceptions to this policy. Insurance on international shipments costs extra, and while recommended, is at buyer's request. International buyers will be given a choice between ground and airmail shipping. All payments must be made in US dollars.