We at LOOK AT THAT NECKLACE! want you to love what you buy from us. If you wish to return your purchase please notify us within 3 days of reciept of the item and return in the same condition as received within 7 days. Credit will be issued promptly when received by us. Shipping is not reimbursed on returns.
LAYAWAY is available on most items. Just contact us and we will work out what is comfortable for you. Returns on layaways are issued as store credits due to how long the piece is put on hold. Store credits are issued to all returns after the initial notice to return of 3 days has expired or as otherwise agreed upon.
SHIPMENTS OUTSIDE THE USA: We ship to Canada and Great Britain. All other countries are handled on an individual basis and we truly regret that there is a no return policy for those transactions only, due to difficulties with customs, back charges, loss and damage. All items must be fully insured and proper customs documents filed. Please email us if you need further assistance.