victorian and edwardian silver collectables Orkney-Antiques
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Sales Policy

Sales, Shipping and Returns policy


GUARANTEE

All our items are fully guaranteed to be the age and condition as stated in the description.

If an item is not as described, we will offer a full & total refund inc. return shipping cost.

If you wish to return an item for any other reason (we won't ask), we offer a full & total refund exc. return shipping cost.

All we ask is that you inform us via email and return the item, in the condition recieved, within 14 days of receipt.


PAYMENT OPTIONS

Payment outside the UK
We accept all major Credit and Debit Cards (via telephone & web order form), and PayPal (no Paypal account required). We also accept cheques, bankers drafts, and wire transfer in GBP Sterling (£).

Within the UK
We accept all major Credit and Debit Cards (via telephone & web order form), PayPal (no Paypal account required), Cheques/Postal Orders, Direct Bank Transfer, Cash upon collection.

All prices are quoted in GBP Sterling (£). For customers wishing to pay by bank transfer in a currency other than Sterling, the exchange rate will be taken as that listed on www.xe.com at the time of the order.(Please don't hesitate to contact us, via phone or e-mail, for current exchange rates)

We cannot accept non-sterling cheques.

If paying by cheque, funds have to clear before the item is shipped.


SHIPPING

Unless otherwise stated in the listing, shipping is included. For items requiring shipping quotes, please email.

The customer is responsible for all customs charges, state taxes and import duties (if any).

All items are shipped fully insured (with tracking), with the invoice being sent separately.

 
 


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