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Our sales policy has been the same for the 21 years we have been selling antiques by mail order. We realize how hard it is to purchase items by photograph inspection. Therefore we offer a 5 day inspection period on all items sold at this site. You may return any item within 5 days of receipt for any reason, for a full refund. CLIENTS MUST REQUEST AN AUTHORIZATION TO RETURN WITHIN THIS 5 DAY INSPECTION PERIOD. ITEMS MUST BE RECEIVED BY US WITHIN 7 DAYS THAT WE SEND EMAIL AUTHORIZATION. The customer is responsible for shipping and insurance in both directions. We use U.P.S. for all shipments and require a non P.O. Box address. Special mailing requests will be considered. Returned items must be received by us in the same condition that they were sent to the customer. There will be no refund issued for items that have been altered or damaged in any fashion. We stand behind the merchandise that we offer for sale. All questions will be answered and no question will be disregarded or thought of as not appropriate. The merchandise must be returned in the same packaging it came in and must be insured for its return. Buyers can pay in U.S. dollars only via check or money order. Release time for shipping purposes will vary according to the clearing time needed for the type of check received. Money orders ship within 48 hours.
In the event of an item damaged in shipping, the customer must make the claim on their end. We will promptly assist the customer in any way we can. |