|
Sales Policy
Payment Options: We accept VISA, Master Card, AMEX, check or Paypal. You can contact us at 1-877-855-8530 for payment via credit card. With the check payment option, we will hold an item for five business days from the date of order. After this time, if the check has not been received, the item will be put back in inventory If the check arrives after the 5th day and the item is still available, then we will complete the transaction. If the piece is sold, we will write VOID on your check and mail it back to you. For paypal payment please use the email address nicmaleine@aol.com.
Layaway: Nicole Maleine Antiques, Inc is offering a layaway purchase plan to help customers whom wish to pay merchandise without credit or paying the full price immediately. Please be informed that we do not offer layaway for item costing less than $500. First payment is due within 5 days from the date of the invoice. The second and third payments are due the following 30 & 60 days from the date of the invoice. Payment should be received in full before items are released for shipping. If payment has not been received within 10 days from the due date; the transaction will be canceled and the item will be back for sale. A refund of your previous payments will be sent to you only once the item has sold.
Approval: We may allow customers in the State of Alabama to take items on approval for 48 hours. We require a negotiable check or a credit card number. The customer must call within 48 hours to inform us of a decision. If we do not hear from the customer, we will consider the item sold and charge the credit card or deposit the check. The Customer will assume full responsibility for the item during the approval period. If the check or the credit card are not valid and the item(s) has not been either returned or paid within 30 days from the date of the original pick up dated mentioned on the approval form. Nicole Maleine Antiques, Inc will have no other choice than considering the piece stolen and contacting the necessary authorities.
Storage and Shipping: The customer has 30 days to pick up their furniture. This policy is due to the limited space we have in our storage area and in order to avoid damage to the furniture. After the 30 days limit, we will not be responsible for any damage to the furniture. Nicole Maleine Antiques, Inc does neither ship nor pack inventory items but to help out our customers, we will contact one or several shipping companies if requested by the customer. We do not get any commission from any shipping companies nor do we receive any special treatment. You will have to contact them if you are interested in their services. Note that Nicole Maleine Antiques, Inc cannot accept payment for shipping for item over $250 value. Nicole Maleine Antiques, Inc will not be responsible for any damage caused by the shipper. However, Nicole Maleine Antiques, Inc will provide all the necessary documents such as pictures and invoices to help the client with the claim. It occurs that Nicole Maleine Antiques, Inc offers some special Free Shipping Sales for limited period of time. This offer is valid only for the 48 States (Alaska & Hawaii not included). Only item(s) featuring the mention “Free Shipping” and purchased at the retail price(s) are eligible for such offers.
Return Policy: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please email us before placing your order. If you are not satisfied with the item you purchased, please email us within 2 days of receipt of the order. Orders must be returned (Shipping Prepaid) within 30 days. The item should be returned in the same condition as when it left the shop. If the item has been modified in any way, we will not accept this for return. If the item is accepted for return, the customer will received a full refund of the purchased price (S&H not included) or a store credit. For listings featuring Free Shipping, the cost of actual shipping and handling will be deducted from the refund amount.
Nicole Maleine Antiques, Inc reserves the right to change this policy at anytime without notices.
Form Dated May 2009.
|
