SHIPPING CHARGES: Except in the case of heavy furniture, it's always our pleasure to provide free US shipping - and an equal shipping discount for our great international customers. Because I personally hate all those extra fees that pile on when shopping online, I try my best not to do it to other people.
RETURNS: We want our customers happy, so returns are cheerfully accepted for any reason whatever. Simply advise us by e-mail and return the merchandise by insured mail and in unaltered condition within a week. Our only deductions from refunds on returns are for direct out-of-pocket costs associated with the sale: our actual mailing expense and, if any, PayPal commissions. I don't believe in charging restocking fees.