Antique Japanese Art by Kamakura Ryotan, Makie,Metalworks,Cloisonne,Tea articles,Painting 鎌倉龍潭 KAMAKURA RYOTAN
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Sales Policy

GUARANTEE:

All our items are judged with the professional eyes and we make every effort to be as accurate and honest as possible in describing our items.
We guarantee the provenance and condition of all our items to be as described and represented.
We are proud of what we offer and sell to global customers. We described the items in as much detail as possible after researching each item.
All purchases are fully guaranteed for 7 days after the receipt of shippment to be as described.

RETURN POLICY:

If you have received an item having sustained damaged in transit, please notify us immediately and feel free to return the item in question. We check our all items very carefully before listing for sale and we will mention if there are flows, chips, wears, cracks or hairlines.

If the description of the items as advertised in the online catalog, or the condition stated terein does not accurately match the items you receive please let us know right away. We will be accept returns and refund payments less shipping related fees and any processing fees.

Items must be postmarked no more than 7 days after their receipt. Returned merchandise must be in the same condition as we shipped and in the same boxes, packaging and materials.

Please contact us promptly for any concerns, questions and/or returns.

Appraisals:

We have received many requests for advice on others' items and for appraisal or opinions. We regret that we are not in a position to offer free advice.
It is very difficult to give you advice or opinions without looking at the actual piece. Therefore, we must decline such requests.

 
 


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