Due to the vintage nature of the merchandise being offered, some minor wear is to be expected. Common, non-damage occurrences include tool marks, pontil marks to bases of vases, bowls, and animals, furnace ash, internal bubbles and surface bubbles. These are inherent with vintage Murano glass and are not considered after factory damage and are not included in item descriptions. Any unusual wear or damage is carefully noted in our descriptions. All measurements are approximate. All attributions are based on years of collecting experience, however it is possible that some attributions are incorrect. We encourage you to ask any questions that you may have before ordering merchandise.
All our items are guaranteed to conform to the listings, and will be accepted back if we are notified within three (3) days of receipt that they do not do so. Items must be returned to us within seven (7) days of delivery. Returned items must be returned in original condition. Shipping costs are not refundable, and return shipping costs will be incurred at buyer's expense as will any bank charges and a $100 restocking fee.
If you find damage on a piece that was not mentioned or the description was inaccurate, we do not negotiate discounts to the sales price. We do accept them returned as stated above. Most items are double boxed. We insure most items being shipped domestically.
Insurance on international shipments costs extra, and while recommended, is at buyer's request and all shipping is at buyers expense. International buyers will be given a choice between ground and airmail shipping. All payments must be made in US dollars.