Orders must be 100% prepaid by credit card, money order, or certified check.
No tax is applied on orders shipped outside of California. However, California
residents need to pay 7.75% sales tax.
$6.95 per item via Standard UPS Ground Shipping within the 48 contiguous United States. Standard UPS
Ground Shipping usually takes 5 to 10 business days (not including weekends or holidays).
RETURN & EXCHANGE
You may exchange or return an item for credit within 15 days of receipt. Please
be aware that due to the handcrafted nature of our products, many of our items are
limited in style, color, quantity, and availablity. If we cannot replace the item
you originally ordered, we will credit your account the full price of the item.
We do not accept exchanges or returns of any used items. Please allow 30 days to process
Orders may be cancelled within 15 days of order confirmation date. Any orders cancelled after
15 days are subject to a 25% cancellation charge. Cancellations must be received by fax,
certified mail or by contacting our customer service at email@example.com.
For full details on our sales policy go to our website at www.uniqueglassworks.com