Our Commitments:

We wish for our customers to have a positive buying experience that will build ongoing and lasting relationships. We make best efforts to accurately display and describe items that are offered for sale through Trocadero. We will only offer items for sale that in our opinion are of good quality and condition regardless of price. The items which we offer are not new. If the photographs or descriptions in the catalogue require further explanation, please contact us.

Shipping and handling

We will insure and ship items via USPS or FedEx within the United States and Canada. Other destinations require pre agreed special conditions and arrangements. Shipping will be within 2 working days of receiving clearance from PayPal.

Return Policy

It is the buyer’s responsibility to notify us that they wish to return an item within 5 working days from the receipt of the goods as documented by the FedEx tracking system. The buyer will arrange for the return via FedEx and provide us with the tracking number. The cost of the return shipping will be added to the rebate when credited to the buyer. Items must be returned in the same condition as received and without substitution in all or part of the item.

Our disclaimer in Large Print:

Items offered for sale are priced in US Dollars. We accept PayPal through our shopping cart at Trocadero.com. RidgewoodEntrust reserves the right to withdraw items from the catalogue or listing gallery without notice. Listings are subject to typographical errors and do not constitute binding offers of sale. All information will be confirmed at the time of purchase.