HOW TO ORDER FROM US
You may place an order, request a shipping quote or make an inquiry by using the secure "Order|Inquire" button appearing with the item. You can then complete the Secure Order and Inquire form, which will then be securely transmitted. For direct assistance, you can email us at firstname.lastname@example.org or phone us at 770-722-7269 for help or with questions.
GUARANTEE OF AUTHENTICITY:
A Certificate Of Authenticity (COA) will be issued with each item, including a picture, description, and dating of the item.
We guarantee the authenticity of our items - if the authenticity is disputed, items can returned (for a period of 30 days, after 30 days, all sales are FINAL) for a refund of the purchase price only with proof from a recognized source.(i.e. - a TL test). If applicable, refunds issued related to disputes of authenticity will be limited to the original purchase price of the item. Lost World is not liable for reimbursing any cost associated with the process of authentication, including test, consultations, travel, analysis, shipping, etc. The item has to be returned in the same condition it was received.
We will ship via U.S.P.S. Priority mail unless you request otherwise. If you elect to not insure the package, we cannot be responsible for broken or lost items once they are shipped. Once an item is shipped, the USPS tracking number will be emailed to you. All packages are sent signature required.
RESERVING AN ITEM: