Kyoto Ceramics and Fine ArtKyoto Ceramics and Fine Art
Sales Policy
Payment Methods: Paypal and direct bank transfer are accepted (please ask for our bank account information; an extra $50 fee for wire transfers; fees at the originating bank are the responsibility of the buyer).

Return policy: We try to provide precise descriptions of our items and mention any flaws they might have. We are also eager to answer any questions that potential buyers may have prior to the sale. However, if the condition of the item you receive does not correspond with the description given, you can return it within ten days and you will be fully reimbursed. Please note that if the item is returned without a good reason, we will keep a 20% fee on the refund. Shipping charges will not be reimbursed.

Shipping: We ship worldwide by EMS (Express Mail Service of Japan Post, insured, with a tracking system). Please understand that items might be subject to import taxes in your country.

We are happy to answer any question you may have by email. 日本語での質問も承ります。

Although we try to ensure the pieces are presented in pictures as close to the reality as possible, please be aware some colors may vary slightly and depend on the light they are viewed under.

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