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Sales Policy

Sales Policy

1). Please be advised that the item you purchased may not look exactly like those in the photographs depicted on our website. You can request a refund or exchange your item by contacting us within 7 days after receiving your item.

2). For items damaged during delivery, please contact us immediately. Items damaged after they reach the buyer will not be compensated. So please carefully inspect the item(s) upon delivery.

3). Returns/Exchanges If you would like to cancel your order and would like a refund, please bear the shipping costs to return your order. If you would like to return an item that was damaged during delivery, please contact us with a valid receipt. We will reimburse the shipping costs.

Quality Assurance Most antiques* come with a certificate of authenticity in Japanese by the famous expert on East Asia antiques.

However,if you have any issues with an itemís authenticity, please contact us as soon as possible.

*not all antiques will come with a certificate of authenticity

If you have any question or problem please inquire to us by e-mail.

 
 


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