1). Please be advised that the item you purchased may not look exactly like those in the
photographs depicted on our website. You can request a refund or exchange your item by
contacting us within 7 days after receiving your item.
2). For items damaged during delivery, please contact us immediately. Items damaged after they
reach the buyer will not be compensated. So please carefully inspect the item(s) upon delivery.
If you would like to cancel your order and would like a refund, please bear the shipping costs to
return your order. If you would like to return an item that was damaged during delivery, please
contact us with a valid receipt. We will reimburse the shipping costs.
Most antiques* come with a certificate of authenticity in Japanese by the famous expert on East Asia antiques.
However,if you have any issues with an itemís authenticity, please contact us as soon as possible.
*not all antiques will come with a certificate of authenticity
If you have any question or problem please inquire to us by e-mail.